Norway and VFS Global extend visa service delivery to Amman in Jordan

As part of the global contract between VFS Global and the government of Norway, The Royal Norwegian Embassy in Amman, Jordan inaugurates a new centre to extend visa service delivery in Amman

The Norway Visa Application Centre in Amman was officially inaugurated today by HE Ms Sissel Breie (Ambassador of Norway to Jordan) This inauguration marks the opening of the first ever visa application centre in this city for the government of Norway.

Speaking on the occasion, the Ambassador said that the visa application center will be the main channel in Jordan for submitting applications for visas to Norway, Denmark, Finland and Iceland, as well as residence permits to Norway and Denmark for persons residing in Jordan and Iraq. “This is a major improvement in the processing of visas. We also expect that this will reduce the waiting times for those who still have to submit their applications at the Embassy”, Breie adds.

Adding to the welcome, Ms. Yummi Talwar- Regional Head Middle East, VFS Global said, “We are honoured to work with the government of Norway on a global level and aim to deliver an aligned and harmonised process cross all our centres. VFS Global is committed to the highest levels of customer experience offering an accessible and safe process that is seamless and convenient”.

This contract marks the extension of VFS Global’s relationship with Norway in Jordan as the company already serves the client globally with 53 VACs in 17 countries.

Catering to the growing demand of Norway bound travellers in the region; this strategic move is aimed at offering enhanced services, facilities and benefits to visa applicants.

The key features of the new centre are:

• Conveniently located and easily accessible state-of-the art Visa Application Centres
• Longer operating hours allowing applicants to visit at a time of their convenience
• Professional and responsive staff with local language capability dedicated to handle

visa application queries

• Automated queue governance for smooth flow of applicants, providing better crowd management
• Dedicated counters for applicants and travel agents/tour operators
• Dedicated website for easy access to information including visa categories, application requirements and checklists, and applicable fees
• Online appointment scheduling, and tracking of application status
• Dedicated call centres and email support to answer queries
• 100% secure handling of passports, documents and personal information
• and online feedback services for applicants
• SMS alerts for visa status update Door-step delivery of passports

Norway Visa Application Centre, Amman

ADDRESS
Address: Wadi Saqra “Arar St.” Building # 142 Ground floor Amman, Jordan

CONTACT DETAILS AND TIMINGS
Helpline: + 00962 65001628| Email:info.norjor@vfshelpline.com
Website: http://www.vfsglobal.com/norway/jordan/

Business Hours:
Application Submission Timings: Sunday to Thursday: 09:00 to 15:00
Passport & Document Collection: Sunday to Thursday 15:00 to 17:00

*VFS Global will be responsible only for acceptance of applications and return delivery of passports and documents. All applications will continue to be assessed and processed by the Royal Norwegian Embassy in Amman. Timelines for turnaround of visas are as per the discretion of the authorities.

About VFS Global

VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. With over 1600 Application Centres and operations in over 120 countries across five continents as at May 2015, VFS Global serves the interests of 45 client governments. The company has successfully processed over 100 million applications since its inception in 2001. VFS Global’s worldwide operations are certified ISO 9001:2008 for Quality Management System, ISO 27001:2005 for Information Security Management System and ISO 14001:2004 for Environmental Management System. For more information, please visit www.vfsglobal.com