ODS2: Delivering Innovative Technology Solutions

Technology is taking the hospitality business to new heights. Advanced web and mobile software applications now allow operators to manage businesses in real time enabling greater efficiency and control and, therefore profitability. ODS2 is a leading global technology provider specialized in building customized business software for a wide range of industries including hospitality.

For over a decade, the technology firm ODS2 has been delivering innovative turnkey technology solutions to blue chip organizations across 40 countries in key sectors such as tourism and hospitality, telecom, retail, FMCG, consumer goods, media and services, banking and securities, government, manufacturing and natural resources. Founded in The Netherlands in 1999, with offices in The Netherlands, Canada, and USA, ODS2 is headquartered in UAE.

Mr Gurpreet Jajj, COO of ODS2 , emphasized, “Innovation is our strength and code runs in our blood. We are a full-service premium technology firm specialized in building web and mobile software applications. Our business intelligence software is designed to streamline business processes, spot areas for cost savings and identify new business opportunities”.

Client satisfaction has been a key factor in building this extraordinary reputation. Ms. Amar Judge, Director, Business Development of ODS2, stressed, “Client satisfaction has popularized ODS2 solutions within their respective industries fostering an organic growth. We have been delivering software solutions worldwide from small businesses to Fortune 500 companies. The world’s best and brightest companies depend on ODS2 to unlock the insights of employees, customers and partners. Amongst a diverse set of industries the growing number of companies benefitting include Vodafone, Jumeirah, KPN, Safehotels, HBO, Logitech, Nuon, Microsoft, Samsung to name a few.

Ms. Amar commented, “Our goal is to be a viable partner for international firms looking to grow in the UAE and the broader MENA region. We are looking to capitalize on large IT investments by verticals such as tourism and hospitality, telecom, retail, FMCG, consumer goods, media and services, banking and securities, government, manufacturing and natural resources”.

ODS2 offers an array of intelligent hospitality solutions for every aspect of the hotel business that are designed to boost efficiency, performance and profits. Whether you are operating a stand-alone property or a large chain of hotels, ODS2 offers flexible solutions that can be customized to fit the specific needs of a business.

ODS2’s software is designed to cater to the uniqueness of each business. Ms. Amar, noted, “Our innovative team is always adding new features and modules to enhance the software functionality allowing the application to evolve with your organization. Moreover, we understand organizations have invested heavily into existing software applications and may feel limited in their capabilities and with that in mind our software is designed to integrate and seamlessly compliment your existing solutions to truly enhance productivity.”

Amongst the range of services offered, ODS2’s global presence allows it to deliver solutions and provide support worldwide with its flexible service level agreements tailored around your business needs. Building mobile applications, integrating with your existing systems and customizations are amongst the specialties we offer.

Mr Jajj said, “ODS2 software allows hoteliers to organize and manage all their processes from one central system. For example, HR, training, HSE audits, incident reporting, sustainability, risk management can all be managed from one system. State-of-the-art security and a hierarchy based permission system allow different levels of user access. Intuitive dashboard design provides a 360 degree insight into business operations in real-time. Advanced KPI’s and various forms of reporting convert collected data into meaningful information and allow you to follow trends and make informed decisions as the processes unfold. Companies are able to make the most of their resources and turn mountains of data into opportunity. ODS2 cloud based solutions are fully capable of integrating with your existing IT ecosystem and benefit hoteliers by greatly reducing capital expenditures and IT related costs. From simple content-based metrics to sophisticated analysis, our software provides a more complete view on customer & competitors experience and opportunities therein, and helps executives plan for the future”.